Public Hearing for Proposed Rate Adjustment

WaterPro is in the process of requesting an adjustment to its culinary rates. As of the 31st of October, WaterPro and the Utah Division of Public Utilities have entered into a settlement agreement. The Public Service Commission will conduct a public witness hearing on Tuesday, December 5, 2023, beginning at 1:00 p.m. Please review the document for instructions on how to participate in the public witness hearing portion of the meeting. The adjustment, if approved, would take effect on January 1, 2024. Please review the table to see the proposed adjustments.

How rates are set

Setting water rates is a multi-step process that we take very seriously.
As a not-for-profit customer-owned utility, our main concerns are covering our ongoing costs for treating and delivering water, making sure we have sufficient funds to repair existing infrastructure, and planning to fund future needs for building new infrastructure.
Since WaterPro is independent and not part of a government entity, we can’t “borrow” money from taxes or other departments if our budget falls short. Our rates need to be set at a level to cover our current and future needs. However, we can’t just raise rates whenever we feel like it; we are required to consult with the PSC.

What the PSC does

The PSC is a state agency that reviews rates for monopoly utilities such as gas, power, and water. Their job is to balance the interest of the utility against the interests of customers. The PSC requires us to submit plans and documentation when we ask for a rate increase, so they can see where our money is going and our plans for the future. An important part of the PSC’s process is to allow the public to comment on requests for rate increases.